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SAI Privacy Policy


Thank you for visiting the Starfish Aquatics Institute website. Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. We reserve the right to make changes to our site, policies, and this Privacy Policy at any time, so please check back periodically.


The Information We Collect
How We Use Information
Our Commitment to Data Security
Our Commitment to Children’s Privacy
How to Access Or Correct Your Information
Using Social Media Features
Links To or From Other Websites
Warning about Fraudulent Emails
How to Contact Us

The Information We Collect

This notice applies to all information collected or submitted on the Starfish Aquatics Institute website. On some pages, you can make requests, and register to receive materials or services. The types of personal information collected at these pages include, but are not limited to the following.
         Email address
         Phone number
         Interests and affiliations


On some pages, you can enter data to be used for your tracking and analysis, and to further research efforts in aquatics. The types of personal information collected to set up access to these functions include, but are not limited to the following.
         Facility Name
         Email address
         Phone number
         Features present at the facility for which you will be reporting

The Way We Use Information

We use the information you provide about yourself when placing a request only to complete that request. We do not share this information with outside parties except to the extent necessary to complete that order.


We use the information you provide for research only to track and trend for educational purposes. We do not share your specific data with outside parties, and no outside parties will be able to view your entries on the site. When we publish conclusions reached from analyzing data entered on the site we will use non-identifying and aggregate information.


We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.


You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.


We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of parks and recreation professionals and Z number of waterpark operators filled out our registration form, but we would not disclose anything that could be used to identify those individuals.


We may release account information when we believe it is reasonably necessary to enforce or apply our Terms and Conditions; to protect the rights, property, and safety of the SAI site, our users, or others; or to conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us.


Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Although we employ reasonable measures in connection with the collection, storage, and disclosure of information through the website, you should be aware that the confidentiality of any communication or material transmitted to/from SAI through the website or by email cannot be guaranteed. Therefore, SAI is not responsible for the security of information transmitted via the internet and by submitting your information to SAI you consent to the practices described in this policy.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Using Social Media Features

You should be aware that when you voluntarily disclose your user name, e-mail address, phone number, etc. on bulletin boards, blogs or in chat areas of the SAI site, or sites of any related companies or affiliates, that information, along with any substantive information disclosed in your communication, can be collected and used by third parties who are not affiliated with SAI. Although we take every precaution possible to protect your information, by choosing to post personal information in areas that are viewable to all site visitors, such as forums and blogs, you are doing so at your own risk. Posting personal information may result in unsolicited messages from other posters or third parties. Such activities are not facilitated by SAI and are beyond our control.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by maintaining a log in procedure. We use this procedure to better safeguard your information.

Links To and From Other Websites

You should be aware that links may be provided from the SAI website to other websites. Each website will vary in terms of its privacy and data protection policies.SAI does not accept responsibility for the privacy policies of, and usage of, personal information collected by others including those of any partner or affiliate.

Warning about Fraudulent Emails

We will never request your password, user name, credit card information or other personal information through email. This practice, frequently called "phishing", is an illegal practice designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information please do not respond and notify us immediately.

How to Contact Us

If you have other questions or concerns about these privacy policies, please call us at 877-465-4545 or send us an email at


This notice was updated on December 20, 2009.

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Starfish Aquatics offers Starguard Lifeguard Certification program to provide training to lifeguards in any kind of pool or waterpark.  Starfish Swimming is a comprehensive swimming instruction and water safety curriculum for all ages and ability levels.  AquaTech Pool Operator Certification program offers training and certification for anyone responsible for the water quality and maintenance of a pool or aquatic facility.

Starfish Aquatics Institute • Founded by Jill White and Robbin White