The Starfish Aquatics Institute offers a variety of consulting services provided by industry experts. Our services are tailored to various stages of operation:
Preconstruction
Preopening
Operating
Postincident
During the preconstruction phase we can do the following:
Review construction diagrams and specifications from the perspective of aquatic safety and risk management to determine these matters:
- Appropriate staffing levels and placement
- Compliance with local and state bathing codes and common and acceptable standards in the aquatics industry
Educate your design team with regard to these matters:
- Common design errors that affect operations
- Equipment
- Systems
- Chemicals
- Signage
- Features
- Program needs
During the preopening phase we can do the following:
Assess your needs relative to your aquatic safety, operating, and programming objectives and develop a written plan of action with regard to these matters:
- Equipment
- Staffing
- Policy and procedures
- Programming and scheduling
- Training
Develop operations policies and procedures:
- Hiring criteria and interview questions
- Job descriptions
- New-hire orientation agenda
- Emergency action plans
- Facility rules and policies
- Staff placement and rotation schedule
- Supervisory practices
- Daily opening and closing tasks
- In-service training schedule
- Chemical and equipment handling
- OSHA compliance
- Public access defibrillation (PAD) program for AED
- Maintenance procedures and schedules
Create documents:
- Applications for lifeguards and aquatic staff
- Operations manuals
- Lifeguard manuals
- Maintenance logs
- Operations logs
- Accident or incident report forms
- Daily checklists
- In-service records
- Performance evaluations
Inspect and conduct a preopening safety and risk management review to prepare you for your final health department inspection and a successful opening day:
- Slide and play features testing
- Identification of any items that are incomplete, potential hazards, or not in compliance
- Operational review: Practice, with the staff, the emergency plans for injury, illness, water rescue, chemical incident, and weather incident
Train your staff. We will customize an on-site initial training program to meet your facility operation needs from our menu of courses:
- Safety Training and Aquatic Rescue (for attendants and support staff)
- StarGuard lifeguard
- AquaTech pool operator
- Aquatics manager
- CPR
- First aid
- Bloodborne pathogens
- Emergency oxygen
- Automated external defibrillation (AED)
If you’d prefer, we’ll help you develop your own staff training programs by assisting you in becoming an SAI-authorized provider.
Evaluate your operations and audit lifeguard performance through our StarReviews. The StarReview uses the Starfish Aquatic Risk Management Model to evaluate and document your facility operations in these five areas:
- Prevention
- Surveillance and vigilance assessment
- Aquatic rescue
- Emergency management of responsive and unresponsive victims
- Staff professionalism and personal safety
If a drowning, serious injury, or illness should occur at your facility, we can help you in the following ways:
Support your legal team when you are concerned about an accident, incident, claim, or exposure:
- Accident investigation and reconstruction
- Staff debriefing
- Witness interviewing
- Research and advice on technical matters related to aquatics
- Review of discovery documents
- Expert testimony: deposition and trial
Click here to request a fee schedule. Be sure to specify the type of consulting or the scope of services you are interested in.
